Refund Policy

This Refund Policy applies to paid subscriptions and billing through the LeadSpry web platform at https://leadspry.com. By purchasing a paid plan, you acknowledge and agree to this policy.

1. No Refunds

All payments for LeadSpry paid plans, subscriptions, add-ons, and related services are final and non-refundable. We do not provide refunds or credits for partial billing periods, unused features, downgrades, or account inactivity.

2. Free Plan & Chrome Extension

Google Maps lead extraction through the LeadSpry Chrome extension remains free. No payment is required for extension installation or local CSV exports. This refund policy applies only to paid cloud dashboard features and subscriptions.

3. Subscription Billing

Paid subscriptions renew automatically at the end of each billing cycle unless cancelled before renewal. Cancelling a subscription stops future charges but does not entitle you to a refund for the current or any previous billing period.

4. Chargebacks & Payment Disputes

If you initiate a chargeback or payment dispute without first contacting us, we may suspend or terminate your account while the dispute is reviewed. Fraudulent chargebacks may result in permanent account closure.

5. Service Issues

If you experience a technical issue that prevents access to paid features, contact support@leadspry.com and we will work to resolve the issue. Resolution of service problems does not guarantee a refund unless required by applicable law.

6. Exceptions Required by Law

Nothing in this policy limits any non-waivable refund rights you may have under applicable consumer protection laws in your jurisdiction. Where such laws require a refund, we will comply as mandated.

7. Changes

We may update this Refund Policy from time to time. Material changes will be posted on this page. Continued use of paid services after changes constitutes acceptance of the updated policy.

Contact

Billing questions? Email support@leadspry.com.